Welcome to Oakland Diner (“Oakland Diner”, “we”, “our”, or “us”). By using the application, you agree to the collection and use of information in accordance with this Privacy Policy.
1Information We Collect
Account Information
When you create an account or use our services, we may collect:
- Full name
- Email address
- Phone number
- Password
- Account authentication information
Order & Transaction Information
When placing orders through the app, we may collect:
- Order details
- Product selections
- Cart contents
- Delivery preferences
- Table numbers for dine-in orders
- Order notes or special requests
- Reward or loyalty redemption information
- Payment status and order history
Location Information
We may collect approximate or precise location data when:
- Verifying dine-in eligibility
- Supporting delivery functionality
- Improving address selection accuracy
The app may also use Google Places services to help users search and select addresses.
Payment Information
Payments are processed securely through third-party payment providers such as Square, Apple Pay, and Google Pay.
We do not store complete credit card numbers or payment card security codes on our systems.
Push Notification Information
If notifications are enabled, we may collect:
- Firebase Cloud Messaging device tokens
- Device platform information
- Notification interaction data
User-Generated Content
If available in your version of the app, users may upload or interact with content including:
- Videos
- Comments
- Likes
- Media content
Device & Technical Information
We may automatically collect limited technical information including:
- Device type
- Operating system version
- App version
- Network connectivity information
- Crash or diagnostic information
- Cached image and performance data
2How We Use Your Information
- Create and manage user accounts
- Authenticate users securely
- Process and fulfill orders
- Process payments
- Provide customer support
- Deliver notifications and updates
- Enable location-based features
- Improve app performance and reliability
- Prevent fraud and unauthorized activity
- Comply with legal obligations
3How We Share Information
We may share information with trusted third-party providers necessary to operate our services, including:
- Square for payment processing
- Apple Pay and Google Pay for wallet payments
- Google Places for address lookup services
- Firebase Cloud Messaging for push notifications
We may also disclose information:
- To comply with applicable laws or legal requests
- To protect our rights, users, or services
- During a merger, acquisition, or business transfer
We do not sell users’ personal information to third parties.
4Payment Processing
Payments made through the app are processed by secure third-party payment providers.
Sensitive payment information such as complete card numbers is handled directly by payment processors and is not stored by Oakland Diner.
5Location Services
The app may request location permissions to support dine-in verification, delivery functionality, and address selection.
You can disable location access through your device settings at any time. Some app features may not function properly without location access.
6Camera, Microphone & Photo Library Access
Depending on available features, the app may request access to:
- Camera
- Microphone
- Photo library or gallery
These permissions are used only for features such as uploading media or recording content within the app.
7Push Notifications
If enabled, we may send notifications related to:
- Order updates
- Promotions
- Rewards
- App announcements
- Service-related alerts
You may disable notifications at any time through your device settings.
8Data Storage & Security
We implement reasonable security measures designed to protect your information, including:
- Secure authentication systems
- Encrypted token storage
- Secure API communication
- Protected payment processing through trusted providers
While we take reasonable precautions, no method of electronic storage or transmission is completely secure.
9Data Retention
We retain information only as long as necessary to:
- Provide app functionality
- Complete transactions
- Maintain account records
- Comply with legal and operational obligations
- Resolve disputes and enforce agreements
10Your Rights & Choices
Depending on your region and applicable laws, you may have rights to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Withdraw permissions
- Request account deletion
11Account Deletion
Users may request deletion of their account and associated data by contacting us at:
Mobile: +1 (201) 337-1262
We may retain certain information where required by law, fraud prevention, tax obligations, dispute resolution, or security purposes.
12Children’s Privacy
Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.
13Third-Party Services
The app may integrate with third-party services including:
- Square
- Google Places
- Firebase Cloud Messaging
- Apple Pay
- Google Pay
14International Data Transfers
Your information may be processed and stored in countries outside your own jurisdiction where our service providers operate.
15Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted within the app or on our website with a revised effective date.
16Contact Us
- Company Name: Oakland Diner
- Website: https://oakland-diner.square.site/
- Business Address: 72 Ramapo Valley Road, Oakland, New Jersey 07436, United States
- Support Phone Number +1 (201) 337-1262